We are committed to safeguarding customer information. To better serve your needs now and in the future, we may ask you to provide us with certain information. We understand that you may be concerned about what we will do with such information – particularly any personal or financial information.

We agree that you have a right to know how we utilize the personal information you provide. Therefore, we have adopted a privacy policy to govern the use and handling of your personal information.

Applicability

This privacy policy governs our use of the information, which you provide to us. It does not govern the manner in which we may use information we have obtained from any other source, such as information obtained from a public record or from another person or entity.

Types of information

Depending upon which of our services you are utilizing, the types of non-public personal information that we may collect include:

• Information we receive from you on applications, forms and in other communications to us, whether in writing, in person, by telephone or any other means;
• Information about your transactions with us or your mortgage lender; and
• Information we receive from a consumer reporting agency.

Use of information

We request information from you for our own legitimate business purposes and not for the benefit of any non-affiliated party. Therefore, we will not release your information to non-affiliated parties except:

• As necessary for us to provide the product or service you have requested of us; or
• As permitted by law.

We may, however, store such information indefinitely, including the period after which any customer relationship has ceased. Such information may be used for any internal purpose, such as quality control efforts or customer analysis.

To the extent necessary for achieving good, marketable and insurable title, we may also provide all of the types of non-public personal information listed above to one or more companies involved with your specific transaction.

Such companies include mortgage lenders, title insurance underwriters, property and casualty insurers and companies involved in real estate services, such as appraisal companies, home warranty companies and escrow companies.

We will not provide any of the information we collect, as described above, to companies that perform marketing services on our behalf.

Former customers

Even if you are no longer our customer, our privacy policy will continue to apply to you.

Confidentiality and security

We will use our best efforts to ensure that no unauthorized parties have access to any of your information. We restrict access to non-public personal information about you to those individuals and entities who need to know that information to provide products or services to you. We will use our best efforts to train and oversee our employees and agents to ensure that your information will be handled responsibly and in accordance with this privacy policy. We currently maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your non-public personal information.

Third Party Links

This website consists of and includes links to, many websites. This privacy policy applies only to those sites which display this statement. While we encourage the site operators to comply with these principles, you should carefully examine the privacy policies of sites appearing on, or linking to or from this website, which do not display this privacy policy. Personal information that you choose to provide to other websites will be subject to the privacy policies of those sites.

Cookies

We use this information to improve the performance and experience of our site visitors. This includes improving search results, showing more relevant content and promotional materials, better communication and improved site performance.

Functional

These are cookies that are required for the regular operation and optimum performance of our websites. For example, some cookies allow us serve web pages to you at faster speeds, or ensure people can access the login pages, or carry out fraud detection and security checks (along with other similar things). These are essential for the website to work properly.

Advertising

This website takes part in ad retargeting, which requires our third-party advertisers to place cookies in your browser. These cookies enable us to serve you with Federal Title advertisements we think will interest you. You might see these advertisements on search engine results pages or on other sites you visit. These cookies record your visit to our website and the content you interact with and may also be used to limit the repetition of advertisements.

We do not collect personal information, such as your name, email address or telephone number, unless you supply it to us voluntarily, i.e. completing a form. Any information you supply is kept confidential and never sold. If you want to opt out of targeted advertising, you can opt out here.

Tracking

These cookies are used for performance measurement to understand things including how many people visit our websites, how they navigate our site and what content is popular. This allows us to improve your experience with us. We use Google Analytics, and you can opt-out by installing a browser plug-in available on Google’s website.

If you have any questions or concerns regarding our privacy policy, please feel free to contact us by phone at 202-362-1500 or by email at info@federaltitle.com.